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faq

Do you ship internationally?

No, I apologize I do not ship internationally.

 

Do you accept credit card/debit card/PayPal?

Yes, I accept credit card, debit card, and Venmo. (E-mail Me about Venmo Payment Option.) All prices are in USD.

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When will my ORIGINAL/prints arrive?

Prints and Originals usually take a maximum of 2 weeks (usually faster) from the time of purchase in order to be prepared for shipment, as I am hand printing and packaging each print with love and care. Prints are then shipped through USPS which can take approximately 3-5 business days.

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How are the prints packaged?

  • All prints will be placed into a protective plastic sleeve and shipped flat in cardboard envelopes.

  • Stickers and mini-prints will be shipped in a small rigid envelope.

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Do the prints have a margin/border?

Yes, the margin will vary depending on the original aspect ratio of the artwork, but there is usually at least a 1/4" white border.

 

What is the return/refund policy?

If the print arrives damaged during shipment, I will gladly send you a replacement print. Please take a photo of the damaged package and print and email it to me at roxieavalonart@yahoo.com with your order number and a short explanation.  

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